Last Updated:
May 6, 2025
NikkNok is
committed to protecting the privacy and personal data of its users. This
Privacy Policy explains how we collect, use, store, share, and protect your
information when you access or use the NikkNok Platform. By using NikkNok, you
consent to the practices described in this Privacy Policy.
6.1 Information We Collect
We collect the
following categories of information:
•
Personal Identification
Information: Name, email address, phone number, date of birth, and gender at
the time of registration.
•
Payment Information:
Billing details, payment method information (processed securely through
third-party payment gateways; NikkNok does not store full card details).
•
Usage Data: Content
watched, search history, viewing preferences, watchlist, ratings, and session
information.
•
Device & Technical
Information: Device type, operating system, browser type, IP address, and
unique device identifiers.
•
Location Data: General
location data based on IP address for content personalization and regional
licensing compliance.
•
Communications: Records of
correspondence with NikkNok's support team.
6.2 How We Use Your Information
•
To create and manage your
NikkNok account
•
To process subscription
payments and rental transactions
•
To personalize your content
recommendations and viewing experience
•
To communicate important
updates, service changes, or promotional offers
•
To enforce our Terms and
Conditions and other policies
•
To detect and prevent
fraud, unauthorized access, or security breaches
•
To comply with applicable
legal obligations
•
To analyze usage patterns
and improve platform performance
6.3 Data Sharing & Disclosure
NikkNok does
not sell, rent, or trade your personal information to third parties. We may
share your information under the following circumstances:
•
Service Providers: With
trusted third-party vendors (e.g., payment processors, cloud hosting, analytics
providers) who assist us in operating the Platform, subject to strict data
confidentiality agreements.
•
Legal Compliance: When
required by law, court order, or governmental authority under applicable Indian
law.
•
Business Transfers: In the
event of a merger, acquisition, or sale of assets, your information may be
transferred to the successor entity.
•
Protection of Rights: When
disclosure is necessary to protect the rights, safety, or property of NikkNok,
its users, or the public.
6.4 Cookies & Tracking Technologies
NikkNok uses
cookies, web beacons, and similar tracking technologies to enhance your user
experience, analyze usage patterns, and deliver targeted content. You may
control or disable cookies through your browser or device settings; however,
doing so may affect certain features of the Platform.
6.5 Data Retention
NikkNok retains
your personal data for as long as your account remains active or as necessary
to fulfill the purposes outlined in this policy. Upon account deletion, your
data will be purged within sixty (60) days, except where retention is required
by law.
6.6 Data Security
NikkNok employs
industry-standard security measures including SSL/TLS encryption, firewalls,
and access controls to protect your personal data from unauthorized access,
disclosure, alteration, or destruction. However, no method of electronic
transmission or storage is completely secure, and NikkNok cannot guarantee
absolute security.
6.7 Your Rights
As a user, you
have the following rights with respect to your personal data:
•
Right to Access: Request a
copy of the personal data NikkNok holds about you.
•
Right to Correction:
Request correction of inaccurate or incomplete information.
•
Right to Deletion: Request
deletion of your personal data, subject to legal obligations.
•
Right to Withdraw Consent:
Withdraw consent for data processing where consent is the basis for processing.
•
Right to Lodge a Complaint:
File a complaint with the applicable data protection authority.
To exercise any
of the above rights, please contact us at niknokindia@gmail.com.
6.8 Children's Privacy
NikkNok does
not knowingly collect personal information from children under the age of
thirteen (13) without verifiable parental consent. If we become aware that a
child's information has been collected without appropriate consent, we will
take immediate steps to delete such information.
6.9 Third-Party Links
The NikkNok
Platform may contain links to third-party websites or services. NikkNok is not
responsible for the privacy practices or content of such third-party sites and
encourages users to review their respective privacy policies.
6.10 Changes to this Privacy Policy
NikkNok
reserves the right to update this Privacy Policy at any time. Material changes
will be communicated to users via the Platform or by email. Your continued use
of the Platform after such changes constitutes your acceptance of the revised
Privacy Policy.
6.11 Governing Jurisdiction
This Privacy
Policy shall be governed by and interpreted in accordance with the laws of
India, including the Information Technology Act, 2000, and the Information
Technology (Reasonable Security Practices and Procedures and Sensitive Personal
Data or Information) Rules, 2011. Any disputes arising from this policy shall
be subject to the exclusive jurisdiction of the courts of Ahmedabad, Gujarat,
India.
6.12 Contact Us
For any
questions, concerns, or queries regarding this policy, please contact us:
NikkNok Support Team
Email: niknokindia@gmail.com
Phone: +91 9825042072